Privacy Policy
Outdoor Organics, LLC
Effective Date: February 16, 2026
This Privacy Policy should be read together with our Terms of Service, which outline the rules, conditions, and limitations governing use of our Website and services.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Outdoor Organics, LLC (“Outdoor Organics,” “we,” “us,” or “our”) does not sell, share, rent, or disclose customer opt-in information — including phone numbers and consent records — to any affiliates or third parties for marketing or promotional purposes.
All SMS opt-in data and consent records are kept strictly confidential and used only for the direct services requested.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you request a quote, schedule a service, or contact us, we may collect:
- Name
- Phone number
- Email address
- Property address or service location
- Details related to your service request
- Communication preferences
- SMS opt-in consent records and timestamps
Automatically Collected Information
When you visit our Website, we may collect limited technical information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referral source
This information is used for analytics, performance monitoring, and security purposes.
2. How We Use Your Information
We use collected information to:
- Respond to service inquiries and quote requests
- Schedule, confirm, and manage appointments
- Provide service updates and customer support
- Process payments and transactions
- Improve website functionality and service delivery
- Maintain communication preference and consent records
- Ensure security, prevent fraud, and comply with legal obligations
We do not use your information for unsolicited marketing and we do not sell personal data.
3. SMS Messaging & Communications Compliance
Text Messaging Program
If you provide your phone number and opt in to receive text messages, you may receive SMS communications related to:
- Appointment confirmations
- Service reminders
- Quote follow-ups
- Service updates
- Customer support communications
Message frequency varies based on your interaction with us. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
Opt-In & Consent
- SMS messages are sent only after explicit opt-in
- We maintain timestamped records of opt-in consent
- We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable federal and state regulations
Opt-Out
You may opt out at any time by replying STOP.
You will receive a final confirmation message and will not receive further texts unless you opt back in.
For assistance, reply HELP or contact us at:
Mobile Data Protection
No mobile information, including SMS opt-in data and consent records, will be shared with third parties for marketing or promotional purposes.
Mobile information may be shared only with trusted service providers (such as SMS platforms or communication aggregators) strictly for the purpose of delivering messages you have consented to receive.
All other use categories exclude SMS opt-in and consent data.
Wireless carriers are not liable for delayed or undelivered messages.
4. Automated & AI Processing
Some inquiries and communications may be initially processed using automated systems or artificial intelligence tools for purposes including lead qualification, appointment scheduling, and communication routing.
Final service decisions and contracts are reviewed and confirmed by Outdoor Organics personnel.
5. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only with:
Service Providers
Trusted third-party vendors who assist in:
- Payment processing
- Website hosting
- Appointment scheduling
- CRM and communication services
- SMS delivery platforms
These providers are contractually obligated to maintain confidentiality and data security.
Legal Compliance
We may disclose information if required to:
- Comply with legal obligations
- Respond to lawful requests by public authorities
- Protect our rights, property, or safety
Business Transfers
In the event of a merger, acquisition, or asset sale, personal information may be transferred, but will remain protected under this Privacy Policy.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure access controls
- Encrypted data transmission where applicable
- Authentication procedures
- Limited access to sensitive information
- Regular system updates and monitoring
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
7. Cookies & Tracking Technologies
Our Website may use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Remember preferences
- Measure performance
You may adjust your browser settings to refuse cookies, though doing so may limit certain features of the Website.
8. Your Rights & Choices
You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of SMS messages by replying STOP
- Unsubscribe from email communications
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. This Privacy Policy applies only to information collected by Outdoor Organics, LLC.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will always be posted on this page with the updated effective date.
Continued use of our Website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Outdoor Organics, LLC
📧 info@outdoororganics.us
📞 814-328-3280
🌐 www.outdoororganics.us
